toronto terminals railway management team

George began his career with Toronto Terminals Railway (TTR) in 1983 and has proudly dedicated his entire professional journey to the company. Starting in the facilities management department within Toronto’s historic Union Station, he embraced every opportunity for growth and development.

His career path led him from facilities to the track department, and eventually into operations, where he served as a Train Movement Director (TMD). In this role, George played a key part in maintaining TTR’s outstanding on-time performance (OTP), consistently helping the company achieve a 99% OTP rating over the years.

With decades of experience and a deep understanding of rail operations, George has taken on increasing leadership responsibilities. He has been instrumental in overseeing numerous construction projects aimed at modernizing Union Station, and has championed collaboration across TTR’s three core departments—Track, Signals, and Operations—to achieve unified goals and uphold operational excellence.

George holds an Electronic Engineering certificate from Devry Institute of Technology and has furthered his leadership skills through the University of Toronto’s Leadership Essentials program. Outside of work, George enjoys spending time with family and friends, and is an avid fan of hockey, golf, and lacrosse. His favourite pastime is camping in the great Canadian outdoors.

Conrad is a seasoned and highly respected professional in the railway industry, with over 25 years of experience in electronics, communications, and signal systems. He earned his Bachelor of Science in Electronics & Communication Engineering from the University of St. La Salle in the Philippines in June 1997 and became a licensed Electronics & Communications Engineer in 1998.

After immigrating to Canada in 2005, Conrad began his career with TTR in February 2008 as an Assistant Signal Maintainer. His technical acumen and strong work ethic were quickly recognized, earning him a promotion to Signal Technician just two months later. His leadership skills and consistent performance led to a series of key promotions — Signal Supervisor in 2012, Signal Manager in 2015, and ultimately Senior Manager, Signals & Communications in 2022.

Conrad briefly held a Project Manager role at TTR in 2021, where he successfully led key initiatives and delivered complex projects on time and within scope, further solidifying his reputation as a results-driven leader.

Known for his dedication, expertise, and ability to lead high-performing teams, Conrad is instrumental in ensuring the safety, reliability, and advancement of TTR’s signal and communication systems. His commitment to operational excellence continues to make a lasting impact across the organization.

Jason joined Toronto Terminals Railway (TTR) in July 2006 as a Track Maintainer, following the completion of a three-year Journalism program at Humber College. Demonstrating a strong work ethic and a keen ability to learn quickly, Jason steadily advanced within the company, holding a variety of key roles including Construction Foreman, Supervisor of Track Construction, and Supervisor of Safety & Compliance.

These positions have provided Jason with a broad and in-depth understanding of TTR’s operations. In January 2013, he was appointed Assistant Manager of Track, and just two months later, he was promoted to Manager of Track.

Jason has played a vital role in numerous projects within the Union Station Rail Corridor (USRC), including leading the DSS Project from initial planning through to successful completion. He has also consulted on construction and maintenance compliance practices at TTR’s Delta Port Operation, contributing to improvements in operational efficiency and standards.

Shannon joined TTR in 2008 as an Office Clerk, supporting reception, payroll, and accounting, while also gaining exposure to human resources. In 2009, she moved into a full-time role in Accounting and Administration and was later promoted to Assistant Manager in 2012. During this time, she continued to provide occasional HR coverage.

In 2015, Shannon officially transitioned into Human Resources, and her deep organizational knowledge and dedication to employee support led to her promotion as Manager of Employee Relations in 2016.

She holds a diploma in General Business Studies with a minor in Human Resources Management from Georgian College. Shannon’s career reflects her adaptability and strong commitment to both people and process at TTR.

Daniel brings close to 20 years of leadership experience to TTR, including over 15 years in the civil construction industry in roles such as General Manager, Construction Manager, and Vice President of Operations. For the past four years, he has focused on safety within the railway sector, applying his broad operational expertise to infrastructure maintenance and safety programs.

Daniel has been instrumental in strengthening TTR’s safety culture and is the architect of the Front Line Safety Program, which earned a 2023 Safety Award from the Railway Association of Canada. His cross-industry perspective and strategic approach continue to drive improvements in compliance, frontline engagement, and safety performance.

Daniel holds a Project Management Professional (PMP) designation, a Certificate in Advanced Project Management from the University of Waterloo, and accreditations as an ISO 9001 Lead Auditor and Construction Health and Safety Officer (CHSO).

Ryan began his career with Toronto Terminals Railway (TTR) in 2010 as a summer student, later returning as a co-op student from 2011 and 2012. His early exposure to the organization provided a strong foundation for his future with the company.

In 2013, Ryan transitioned into an Assistant Signal Maintainer, where he quickly gained hands-on technical experience. Over the years, he has steadily progressed through roles of increasing responsibility, including Signal Maintainer, Lead Maintainer, Supervisor, and Assistant Manager, demonstrating strong leadership and a deep understanding of the signaling system and safety standards.

In 2022, Ryan was promoted to Manager of Signals - Maintenance & Compliance. In this role, he oversees the maintenance, reliability, and regulatory compliance of the signaling infrastructure across the Union Station Rail Corridor (USRC).

Ryan holds an Advanced Diploma in Electrical Engineering Technology, which supports his technical expertise and commitment to maintaining safe, efficient railway operations.

With over a decade of hands-on experience in the railway industry, Matt is a dedicated and highly respected leader within TTR’s Construction and Projects team. He began his career in Western Canada, working on CN lines in the signals department for 1.5 years before bringing his talent and drive to TTR in 2016.

Since joining TTR, Matt has built an impressive track record over the past 9 years in the Signals Department. Recognized early on for his strong technical abilities and natural leadership, he was promoted to Supervisor in 2019, where he played a key role in both construction and maintenance projects. His consistent performance and commitment to excellence led to his promotion to Assistant Manager in 2024, and most recently, to Interim Manager of Construction and Projects in 2025.

Matt is known not only for his deep industry knowledge and problem-solving skills but also for his ability to inspire teams and deliver results under pressure. His leadership continues to drive progress and innovation across TTR’s critical infrastructure initiatives.

Since 2016, Jason Mendoza’s strong mix of field knowledge and system data has made him a key figure in the evolution of TTR’s asset management operational excellence capabilities. Starting as an Assistant Signal Maintainer, he progressed to Signal Maintainer, then Signal Specialist, where he led the implementation of the HxGN Enterprise Asset Management (EAM) system. His ability to connect field operations with digital tools earned him promotions to Assistant Manager and now EAM Asset Manager.

Jason currently serves as the direct liaison for all matters related to EAM Asset Management for Signals and Track in the USRC. He has been instrumental in training both union and non-union staff on EAM best practices for company compliance, data reporting/KPIs and maintenance scheduling.

Jason has led several high-impact initiatives, such as TTR’s innovative project to become the first Metrolinx Maintenance Vendor to approve use of Digital Operating Manuals under the USRC Rail Corridor.  He also played a key role in launching InspectARide and manages the Workspace One mobile device platform. He holds numerous certifications such as Electrical Technologies, ISO /TPECS auditing, leadership, asset management, and railway operations. As a key driver in TTR’s Enterprise Asset Management success, Jason continues to help modernize infrastructure while keeping TTR’s core values front and center.